Mental Health First Aid

Workplace Training

Mental Health First Aid is a practical, skills-based education program that equips adults in the workplace with the skills and confidence needed to recognise, respond, and offer initial support to a co-worker or another adult experiencing a mental health problem or mental health crisis, until appropriate professional help is received, or the crisis resolves.


Topics covered include depression, anxiety, panic attacks, suicidal thoughts and behaviours. You will learn how and where to get help when a person is developing a mental illness, what help research has shown to be effective and how to provide first aid in crisis situations.


By improving mental health literacy and reducing stigma, Mental Health First Aid training also helps grow organisational and employee resilience as well as improving the outcomes and help-seeking behaviours for those affected by mental health problems.


Providing Mental Health First Aid training helps staff and managers in the workplace to:

  • Intervene early by recognising the warning signs of mental health problems
  • Provide the skills needed to speak about the mental health
  • Respond in crisis situations where someone may be at risk of harm
  • Reduce stigma and increase support for people with mental health problems


The Mental Health Foundation Australia offers Mental Health First Aid training through partnership with licensed instructors. We hold regular Blended Online and Blended Face-to-face courses throughout the year, bookable online: https://www.mhfa.org.au/upcoming-events

Delivery formats

Blended Online


  • Component 1: Self-paced online eLearning (5-7 hrs) to be completed prior to attending component 2 facilitation.
  • Component 2: Two 2.5-hr online facilitated sessions (via Zoom) led by Licensed Mental Health First Aid Instructor.
  • Maximum 12 participants.

Blended Face-to-Face


  • Component 1: Self-paced online eLearning (5-7 hrs) to be completed prior to attending component 2 facilitation.
  • Component 2: A 4-hr face-to-face facilitated session led by Licensed Mental Health First Aid Instructor.
  • Location: Mental Health Foundation Australia (G1/10 Yarra St, South Yarra VIC 3141).
  • Group bookings (16+) can request for the instructor to travel to another venue for facilitation delivery. Additional travel and accommodation costs may apply if outside metro Melbourne.
  • Maximum 24 participants.

Face-to-Face (group bookings only):


  • Two days of 6-hr face-to-face facilitated sessions led by Licensed Mental Health First Aid Instructor. No prior learning required
  • Location: Mental Health Foundation Australia (G1/10 Yarra St, South Yarra VIC 3141) or other client venue. Additional travel and accommodation costs may apply if outside metro Melbourne.
  • Minimum 16, maximum 24 participants.

Online Refresher Course:


  • A 5-hr online facilitated session via Zoom led by Licensed Mental Health First Aid Instructor.
  • The Refresher course is available for participants who previously completed the Mental Health First Aid course, to renew accreditation for another 3 years (one time only).
  • To be eligible for the Refresher course, you must:
  • have done a full course and obtained Mental Health First Aid accreditation less than 3 years ago. Certificate of Accreditation must be provided upon booking.
  • not have last attended a Refresher course. 3 year after completing a Refresher course, you must then enrol into a full course to obtain new accreditation. I.e. Full course → Refresher → Full course → Refresher and so on.
  • still have access to your existing Mental Health First Aid account and dashboard (https://mhfa.com.au/user).
  • You must provide the email address linked to your existing account during booking, otherwise the system won’t process your enrolment into a Refresher course.
  • Maximum 12 participants.

Note: it is the responsibility of the participant to ensure they meet the eligibility criteria. Once the booking is processed, we do not allow transfers/change of mind/refunds if you realise you are not eligible to undertake this course. If you are unsure, please contact Mental Health First Aid Australia directly via email mhfa@mhfa.com.au or call 03 9079 0200.

Course Fees and Discounts

Menu

Blended Online - $299 + GST

MHFA Individual Membership ($30)*

Reduced Cost: $50 discount

MHFA Organisation Membership ($100)

Reduced Cost: $50 discount, 

eligible for up to 5 staff.

12 participants (full session)

Reduced Cost: 10% discount


Blended Face-to-Face - $299 + GST

MHFA Individual Membership ($30)*

Reduced Cost: $50 discount

MHFA Organisation Membership ($100)

Reduced Cost: $50 discount, eligible for up to 5 staff

20 - 24 participants

Reduced Cost: 10% discount

Face-to-Face ($299 + GST)

20 - 24 participants

Reduced cost: 10% discount

Online Refresher ($150 + GST)

Additional $30.50 incl GST to order hard copy manual with postage

Please note: discounts cannot be combined or stacked.

*Only valid for individual bookings

Memberships can be purchased through our website: https://www.mhfa.org.au/become-a-member

For further enquiries, please contact the organiser Jotpreet Kaur (E: mentalhealthfirstaid@mhfa.org.au) or call 03 8825 3500

Prior E-learning

For the Online and Blended Face-to-Face delivery formats, you are required to complete the prior eLearning before you can access the facilitated component with the instructor. After booking, you will be provided with a unique voucher code to register for the eLearning modules on Mental Health First Aid’s online platform. eLearning Certificate of Completion due minimum 3 days prior to facilitated sessions.  

Accreditation

After completing the course, you will be given a link to complete the Accreditation Assessment by MHFAid Australia. If you pass the assessment, you will receive a digital Certificate of Accreditation which lasts 3 years.

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